Privacy policy

This is the website of Elscolab NV

Our postal address is
Hogenakkerhoekstraat 14
9150 Kruibeke
België

Our number for value added tax (VAT) is BE 0421.938.518.

Our company is located at the following address:
Hogenakkerhoekstraat 14
9150 Kruibeke
België

Your personal data, our responsibility

On our website we will collect personal data. These data will be managed by our company.

Information collection

We may ask you to submit personal information in order for you to benefit from certain features, such as newsletter subscriptions, downloads, or the processing of your subscription for a seminar/event, a.o. You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on or-offline, including, for example, your purchase history. We may also combine it with information we receive about you from public or third party information sources.

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

When you visit our site we will keep the following data:

  • your domain name (IP address)
  • your e-mail address in case you post messages/questions on our website
  • your e-mail address in case you communicate this to us
  • your e-mail address in case you participate in one of our discussions forums
  • all information related to the pages of other sites that you have consulted in order to reach our site - all information related to the pages that you have consulted on our website
  • all information that you have supplied to us voluntarily (such as research information and/or site-registration)

This information will be used

  • for data analysis, for example, to improve the efficiency of our website;
  • for enhancing, improving or modifying the content of our website;
  • for enabling us to contact you for direct marketing purposes;
  • for identifying trends in the use of our website, for example, understanding which parts of our website are of most interest to users;
  • for determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users;
  • to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
  • to better understand your preferences so that we can deliver content via this website that we believe will be relevant and interesting to you.
Security

In case we receive or transfer data on our website, we will always use the technologies for codification recognised as being the normal standard within the IT sector. We have made use of the necessary security measures to avoid loss, unjustified use or change of information that we may have received on our site. In case we would receive or transfer sensitive information, such as for example financial information, we will make use of a secured server.

How to contact us concerning our privacy policy?

In case you want to react to our privacy policy, you can contact us as follows:
- via e-mail: marketing@elscolab.com
- by phone: +32 3 250 15 70
- by post:
Hogenakkerhoekstraat 14
9150 Kruibeke
België

Data you provide to us

In case you send us your postal address via the web, it is possible that you will receive periodical mailings from us and/or our external partners with information on products and services and upcoming events. In case you do not want to receive such information (anymore), please contact us on the above-mentioned address. Do not forget to give us your exact name and address (correctly spelled). We commit ourselves to delete your data from the list that we use collectively with our external partners.

In case you have communicated your telephone number to us via the web, it is possible that you will be contacted by phone by our company and/or our external partners with reference to information about our products and our services for upcoming events. In case you do not want to receive such calls (anymore), please contact us on the above-mentioned address. Do not forget to give us your exact name and address (correctly spelled). We commit ourselves to delete your data from the list that we use collectively with our external partners.

In case you communicate us your mobile phone number via the web, it is possible that you will be contacted via text messages (SMS/MMS/etc.) by our company and/or our external partners to supply you with information with reference to our products and our services for upcoming events (for direct marketing purposes) on the condition that you have given us your explicit approval or in case you are already customer with us and you have given us your number. In case you do not want to receive such messages (anymore), please contact us on the above-mentioned address. Do not forget to give us your exact name and address (correctly spelled). We commit ourselves to delete your data from the list that we use collectively with our external partners.

In case you communicate us your e-mail address via the web, it is possible that you will be contacted by our company and/or our external partners via e-mail to supply you with information with reference to our products and our services for upcoming events (for direct marketing purposes) on the condition that you have given us your explicit approval or in case you are already customer with us and you have given us your e-mail address. In case you do not want to receive such e-mails (anymore), please contact us on the above-mentioned address. Do not forget to give us your exact name and address (correctly spelled). We commit ourselves to delete your data from the list that we use collectively with our external partners.

In case you do not want to receive any mails or phone calls, please contact the Robinson-list of the Belgian Association for Direct Marketing (online: www.robinsonlist.be, free phone number: 0800-91 886 or by post: BDMV, Robinson list, Buro&Design Center, Heizel Esplanade B46, 1020 Brussels, Belgium).

Our company may want to use consumers information for new purposes that may not yet be foreseen in our Privacy Policy. In that case, we will contact you before making use of your data for these new purposes, to inform you of the change in our regulations with respect to the protection of personal data and to allow you to refuse your participation.

In case you judge that our site is not in accordance to our Privacy Policy, please contact us at the above mentioned address.

How to access and control your personal data

On request we will allow visitors to our site to access, change or delete all information on them that we keep on record. Pease send your request to the above mentioned address.

Google Tag Manager

Our websites uses website analytics services provided by Google Inc.

Google Tag Manager uses tags, small snippets of code, to measure website traffic and visitor behaviour.

Google uses cookies to help analyse how internauts are using the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where this is required by law or insofar as third parties process this data on behalf of Google. Google will never associate your IP address with any other data held by Google. You may refuse the installation of cookies by selecting the appropriate settings on your browser; however please note that if you do so you may not be able to use the full functionality of this website. 

By using this website you consent to the processing by Google of data relating to you in the manner and for the purposes mentioned above.